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Address: Placa poligono 12, 369, 46169. Olocau, Valencia
Address: Placa poligono 12, 369, 46169. Olocau, Valencia
Email: spvallis@gmail.com Telephone: +34 665 165 820
Email: spvallis@gmail.com Telephone: +34 665 165 820
PERSONAL STATEMENT
An organised, results-oriented Professional with an excellent track record of outstanding communications, relationship-building and influencing skills; competent in building customer relationships that inspire confidence and loyalty.
A highly efficient individual who can adapt well to new environments and learn new processes quickly to achieve outstanding results. I possess a Strong ability to multi-task, prioritise and organise, train and monitor teams.
Seeking a new, challenging role in an organisation that will utilise and expand my existing skills.
KEY ACHIEVEMENTS
Ellmount:
Increased Website traffic and achieved significant open and CTR rates of mailers
Increased content by 160k words.
Took ownership of translation accounts
NetRefer: Creating a marketing plan and roadmap to convey the marketing message
Royal Mail: A proven record of accomplishment in resolving complex customer issues
GP Inns: Consistently the top Manager, exceeding sales targets and KPI’s
Mutual Clothing & Supply Co: Resolution of late payment issues and 25% reduction of bad debt
EMPLOYMENT HISTORY
03/2019 – Present
Ellmount Gaming – Content Manager
Managing outsourced content of blog posts, product descriptions and translations
Responsible for creating engaging copy for Landing pages, banners, mailers and more.
Translation account management
Creating and writing branded Facebook posts
Creating campaign copy
Collaborate with other departments to create innovative content ideas
Review and update of website SEO content, meta tags, titles and descriptions
Research industry-related topics using various sources
Editing and proofreading copy as required
Conducting competitor research
06/2018 – 03/2019
NetRefer–Malta Social Media Marketer
Responsible for social media management and campaigns
Creating PR releases for the company blog, social media platforms and industry-specific publications
Building and maintaining relationships with advertisers
Conducting competitor research
Created new marketing/advertising campaign
Updating company website
Attending weekly marketing/public relations/strategy meetings
01/2017 – 06/2018
Self-Employed Author/Designer/Publisher
Authoring of several novels ranging in length from 5k – 120k words
Design and create book covers for various genres, using images produced by myself and extensive use of Photoshop.
First-round Edit and final proofread of novels produced.
Final upload of completed manuscripts, pricing and promotions for individual markets.
Production of a monthly newsletter and subsequent mailing list using CRM software and email segmentation.
10/2013 – 01/2017
Royal Mail
Delivery Driver/Logistics Advisor
Time-sensitive delivery of customer items
Liaising with remote depot managers around delays and contract requirements
06/2011 - 10/2013
Various Employment Agencies Delivery Driver
Provided excellent delivery service at all times
Provided valuable input on logistics issues and planning
03/1999 – 04/2011
GP Inns
Public House Manager
Management of all areas of a large Public House. Including restaurant and bar area
Achieved 100% increase in takings within three months of taking control
Stock control and ordering, arrangement of entertainments with strict adherence to local regulations
Assisted in training new members of staff
Managed team rota, ensuring staff were economically deployed at critical times
03/1995 – 02/1999
Mutual Clothing & Supply Co Customer Service Agent
Overseeing of customer credit accounts
Reconciliation of bad debt and encouragement of regular payments
Existing customer accounts serviced with new products where applicable
New customers acquired through various means of promotion
EDUCATION
2000 – Present
SOSTAC® Planning Associate Member
EQF Level 5 Professional Diploma in Photoshop
EQF level 5 Professional Diploma in Social Media Marketing
Google – Online Marketing Fundamentals
Google – AdWords Search, Display, Mobile Video, shopping
Google – Analytics
eMarketing Institute – Search Engine Optimisation
Udemy – Advanced SEO
MCP – W2K Workstation- Server
MCP – W2K Server
GSCE’s: 4 grade A-C including Maths, English language, Geography
ADDITIONAL SKILLS
Software:
Microsoft Office (PowerPoint, Word, Excel), Adobe Photoshop, Email CRM; learns new software quickly.
INTERESTS
Photography and Sports, including weightlifting and motorsports, I have two awards for Powerlifting and regularly take my motorcycle to MotoGP circuits to ride myself.
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